COMPLIMENTARY RETURNS

We offer free returns on all domestic orders.

You have 7 days from your date of delivery to initiate your free return. Return shipping is on us! Just get in touch with us to begin your return and receive your prepaid shipping label.

Please note, returns must meet ALL return criteria:

-Item is in original, new condition
-Item is unworn & unwashed
-Item is in original packaging with tags still on
-Return is initiated within 7 days of package receipt

We reserve the right to refuse any returned item that not meet the return criteria. In this case, the customer will not be refunded and the cost of sending the item back to the customer will be the customer's responsibility.

Returns must be approved by Coco & Ives prior to shipping, and mailed with a Coco & Ives issued prepaid return label. Packages sent without pre-approved label and tracking number will not be issued a refund.

Faulty items must be brought to Coco & Ives' attention within the 7 day return window or else the item is ineligible for return. Please note that items which are damaged as a result of normal wear and tear; by accident; or through misuse will not be considered faulty. There are no exceptions to this policy.

All items meeting return criteria will be issued refunds within 7 days of Coco & Ives' receipt of item.

To initiate a return, or if you have any questions regarding your order, shipment or return please contact us at orders@cocoandives.com.

Please note:

Items discounted over 30% are ineligible for return.

Discounts cannot be applied to past purchases.